Effective Date: March 1, 2025
Company: Edge Strike Design Ltd.
Website: https://edgestrike.ca
1. Acceptance of Terms
By accessing, browsing, or using or purchasing the services provided by Edge Strike Design Ltd. (“Company,” “we,” “us,” or “our”), you (“Client,” “Customer,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our services.
2. Services
Edge Strike Design Ltd. provides website design, website development, graphic design, branding, social media marketing, digital presence coaching, web hosting, e-commerce, WordPress plugin subscripitons, software solutions, and related digital services (“Services”) to businesses and individuals.
3. Payments
3.1 Credit Card on File and Continued Access
If you have an active product or service with us, a valid credit card must be stored on file for all future invoices, products, services and subscription fees incurred. Continued access to any products or services is contingent upon maintaining valid payment information.
3.2 Authorization to Charge and Card Storage
By purchasing any digital products, web hosting, software, plugins or services, you explicitly authorize Edge Strike Design Ltd. to charge the credit card on file for any charges incurred, including recurring charges, without any further notification. This includes, without limitation, service fees (monthly or annual), hosting, software licenses, add-on services, plugins, overages, late fees, taxes, and any other amounts you incur or owe under these Terms.
We use PCI-DSS-compliant payment processors. You authorize us to store your card details in tokenized form via our processors and to use card network account updater services to obtain updated expiration dates or replacement card numbers, and to charge any updated card for amounts owing. Receipts will be emailed to the address on file after charges are processed.
3.3 Invoices, Due Date, and Suspension
All invoices are due upon receipt. Delayed or unpaid amounts may result in suspension after three (3) days of non-payment or termination of services at our discretion thereafter. Interest accrues on past-due balances at 1.5% per month (18% per annum) or the maximum permitted by applicable law, whichever is less. We may withhold deliverables or restrict access until the account is brought current. There is a CAD$25.00 reinstatement fee for any suspended service.
3.4 Cancellation and Notice
Cancellation of any products, subscriptions, or services requires a minimum of thirty (30) days’ written notice sent to support@edgestrike.ca. Failure to provide such notice will result in continued billing until notice is received and the 30-day period has elapsed. Cancellations take effect at the end of the next billing cycle following completion of the 30-day notice period. Unless required by law, fees are not prorated and no credits are issued for partial billing periods.
3.5 Payment Failures
If a credit card charge is declined or payment otherwise fails, service may be suspended immediately until the issue is resolved. We may attempt to re-run the card and/or contact you for updated payment information. We may charge any other valid card you have provided to settle outstanding amounts.
3.6 Client Responsibility for Payment Information
You are responsible for keeping your payment information current and accurate. Edge Strike Design Ltd. will not be liable for any service interruption or loss due to outdated or invalid payment details.
3.7 Refunds
Edge Strike Design Ltd. maintains a strict no-refunds policy. All purchases of products, services, digital products, web hosting, and software are final. No refunds will be issued under any circumstances.
3.8 Taxes and Currency
All prices and fees are exclusive of applicable taxes. You are responsible for all applicable taxes, duties, and government charges (including GST/HST and any applicable provincial sales taxes), except for taxes based on our net income. Unless expressly stated otherwise, all amounts are billed and payable in Canadian dollars (CAD).
3.9 Billing Disputes and Chargebacks
You must notify us in writing of any good-faith billing dispute within fifteen (15) days of the invoice date or the charge appearing on your statement, whichever is earlier. We will investigate promptly. Amounts not reasonably disputed must be paid when due. You agree not to initiate a chargeback with your card issuer without first providing the notice described above and allowing us a reasonable opportunity to resolve the issue. Unauthorized or unfounded chargebacks constitute a material breach of these Terms; you will be responsible for any associated chargeback fees, penalties, and our reasonable costs to contest the chargeback.
3.10 Collection Costs and NSF/Return Fees
If your account is past due, you agree to pay our reasonable collection costs, including third-party agency fees, court costs, and legal fees on a solicitor-and-client basis, to the extent permitted by law. Returned or reversed payments may be subject to an administrative fee.
3.11 Price Changes
The Company reserves the right to modify pricing with thirty (30) days’ written notice to existing customers.
4. Intellectual Property Rights
4.1 Company Ownership
All intellectual property rights in our services, including but not limited to software, designs, methodologies, and proprietary processes, remain the exclusive property of Edge Strike Design Ltd.
4.2 Client Content
Clients retain ownership of content provided to the Company. By providing content, clients grant the Company a non-exclusive license to use such content solely for the purpose of providing contracted services. The client acknowledges that all text, images, video or other graphics and material supplied to the Company is free from copyright or trademark infringement.
If the Client provides stock images, stock video, stock graphics, stock icons, or stock illustrations from a stock photo image provider (Freepik, iStock Photo) or similar, proof will need to be provided to the Company that the supplied material comes from an account registered to and paid by the Client. The name on the services contract must match the stock image account.
4.3 Work Product
Upon full payment, clients receive ownership of custom design work specifically created for their project, excluding any pre-existing Company intellectual property or third-party components. Any stock images supplied to the Client for their project remain the property of the Company.
5. Client Responsibilities
Clients must:
– Provide accurate and current contact and billing information
– Maintain confidentiality of account credentials
– Use services in compliance with applicable laws and regulations
– Provide necessary content and feedback in a timely manner
– Respect the intellectual property rights of third parties
6. Service Level and Availability
While we strive for maximum uptime, the Company does not guarantee uninterrupted service availability. Scheduled maintenance will be performed with reasonable advance notice when possible.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDGE STRIKE DESIGN LTD’S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY THE CLIENT IN THE ONE (1) MONTH PRECEDING THE CLAIM.
THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.
8. Indemnification
Client agrees to indemnify and hold harmless Edge Strike Design Ltd. from any claims, damages, or expenses arising from Client’s use of services, violation of these Terms, or infringement of third-party rights.
9. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Termination
10.1 Termination by Company
The Company may terminate services immediately for material breach of these Terms, non-payment, or illegal use of services.
10.2 Effect of Termination
Upon termination, all rights and licenses granted to Client will cease, and Client must discontinue use of all services.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes shall be resolved in the courts of Alberta, Canada.
12. Force Majeure
The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including, but not limited to, natural disasters, government actions, or failures of internet service providers.
13. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Modifications
The Company reserves the right to modify these Terms at any time. Continued use of services after modifications constitutes acceptance of the updated Terms. Material changes will be communicated via email or website notice.
15. Entire Agreement
These Terms, together with any referenced policies, constitute the entire agreement between the parties and supersede all prior agreements and understandings.
16. Contact Information
For questions regarding these Terms of Service, please contact:
Edge Strike Design Ltd.
Email: support@edgestrike.ca
Website: https://edgestrike.ca
17. Third-Party Services Disclaimer
Hosting and email services are provided by third-party providers. Edge Strike Design Ltd. does not control these services and is not responsible for, nor liable for, any downtime, interruptions, data loss, or damages resulting from outages or other issues with third-party hosting or email services.
Last Updated: March 1, 2025