CUSTOMER PAYMENT AGREEMENT
This Customer Payment Agreement (the “Agreement”) is entered into by and between Edge Strike Consulting Ltd. dba Edge Strike Design (“the Company”) and the customer (“the Customer”), effective on the date of the first service or invoice. By entering into this Agreement, the Customer acknowledges and agrees to the following terms regarding payment obligations for products and services provided by the Company.
1. Payment Authorization
The Customer authorizes the Company to charge the credit card on file for any charges incurred for products, services, or any outstanding balances owed under this Agreement. This authorization includes recurring charges, one-time fees, or any other applicable payments due as specified in the invoice(s) issued by the Company.
2. Automatic Payment Processing
The customer agrees that all invoices are due upon receipt or within the specified due date stated on each invoice. Unless otherwise agreed in writing, the Company will automatically charge the credit card on file for any due invoices before, on or after the due date.
3. Valid Payment Method
The customer agrees to maintain a valid credit card on file. If the credit card expires or is declined, the Customer shall provide an updated payment method within 1 day of notification. Failure to do so may result in suspension or termination of services and/or additional fees as outlined in Section 5.
4. Chargebacks & Disputed Payments
If the Customer initiates a chargeback or disputes a charge with the issuing bank, the Customer agrees to notify the Company in writing within 1 day of the transaction to resolve the matter. Any chargebacks deemed unfounded may result in additional fees and immediate suspension of services until the balance is fully resolved.
5. Late Payments & Fees
If the Customer fails to make payment by the due date, the Company reserves the right to apply a late fee of 3% of the outstanding balance per month until payment is received. Additionally, the Company may suspend or terminate services if payment is not made within 7 days of the due date.
6. Cancellation & Refund Policy
The Customer may cancel services by providing thirty (30) days’ written notice in accordance with the cancellation terms outlined in the service agreement. If a separate cancellation agreement is in place for an individual product or service, then that product or services cancellation policy overrides this agreement. Any outstanding balances must be paid before cancellation is finalized. Refunds, if applicable, will be processed according to Company’s refund policy.
7. Amendments & Updates
The Company reserves the right to update or modify this Agreement at any time, with notice provided to teh Customer via the email address on file. Continued use of the Company’s services constitutes acceptance of any modifications.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the province of Alberta, Canada.
9. Implied Contract
By accepting and/or using any product(s) or service(s) from Edge Strike Design Ltd., the Customer agrees and accepts these terms without a signature present. Further, the Customer agrees by selecting the “Save card on file for future payments” option with our payment processor Square is also acceptance of this payment agreement.