Your privacy matters to us. Please read this policy carefully.

Effective Date: April 23, 2026

Governed by the laws of Alberta, Canada

1. INTRODUCTION

Edge Strike Design Ltd. ("Edge Strike Design," "we," "us," or "our") operates the website located at www.edgestrike.ca and provides web design, digital marketing, social media management, hosting, and related digital services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Alberta's Personal Information Protection Act (PIPA), SA 2003, c P-6.5, and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing our website or engaging our Services, you consent to the practices described in this Privacy Policy.

2. WHAT PERSONAL INFORMATION WE COLLECT

2.1 Information You Provide Directly

- Full name, business name, and contact details (email address, phone number, mailing address)

- Payment information, including credit card details processed through QuickBooks Online Payments

- Banking information provided for ACH/direct debit transactions

- Project briefs, written communications, and files you upload or share with us

- Information submitted through contact forms, discovery call bookings, or intake questionnaires

2.2 Information Collected Automatically

- IP address, browser type, operating system, and device identifiers

- Pages visited, referring URLs, time spent on pages, and clickstream data

- Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

- Publicly available information about your business relevant to scoping or delivering Services

- Analytics data from platforms such as Meta (Facebook/Instagram) where you have authorized integration

3. HOW WE USE YOUR PERSONAL INFORMATION

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including:

- Providing, managing, and delivering the Services you have requested

- Processing payments and maintaining billing records

- Sending invoices, receipts, project updates, and service-related communications

- Storing your payment method securely on file for ongoing or retainer-based Services (with your consent)

- Improving our website and Services through analytics

- Complying with legal and regulatory obligations under Alberta and Canadian law

- Responding to your inquiries and providing customer support

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. LEGAL BASIS FOR COLLECTION AND USE

Under PIPA, we collect, use, and disclose personal information only with your consent (express or implied) or as otherwise authorized by law. By engaging our Services, submitting a contact form, booking a discovery call, or providing payment information, you are providing your consent to the collection and use of your personal information as described in this Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide Services to you.

5. DISCLOSURE OF PERSONAL INFORMATION

We may share your personal information with:

- QuickBooks Online Payments (Intuit Inc.) — to process credit card and ACH payments

- Wix Studio / Wix.com — our website and client platform provider

- Email and cloud service providers used to deliver project communications

- Meta Platforms Inc. — where you have authorized social media management integration

- Legal or regulatory authorities where required by law, court order, or government authority

All third-party service providers are required to handle your personal information in a manner consistent with applicable privacy laws. We do not authorize them to use your information for their own purposes beyond the services they perform for us.

6. PAYMENT INFORMATION AND SECURITY

Payment processing is handled exclusively through QuickBooks Online Payments, a PCI-DSS-compliant payment processor. Edge Strike Design Ltd. does not store full credit card numbers on our own systems.

Where a credit card is stored on file for ongoing Services, the card is vaulted within QuickBooks Online Payments' secure environment. By providing your credit card details, you authorize the processing and storage of your payment information as described in our Terms of Use.

ACH/bank transfer details provided for payment purposes are used solely for the processing of authorized transactions and are handled in accordance with applicable banking and privacy regulations.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to collect visitor and device information for statistical and operational purposes. Cookies we use may include:

- Essential cookies — required for the website to function correctly

- Analytics cookies — to understand how visitors interact with our site

- Marketing/preference cookies — to remember your settings and preferences

You may control cookie settings through your browser. Note that disabling certain cookies may affect website functionality. A cookie consent notification is displayed upon your first visit to the site.

8. RETENTION OF PERSONAL INFORMATION

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Billing and transaction records are retained in accordance with Alberta's corporate and tax record-keeping requirements (generally a minimum of seven years). Client project files are retained for a period of two years following project completion unless otherwise agreed in writing.

9. YOUR RIGHTS UNDER PIPA

As an Alberta resident, you have the right to:

- Know what personal information we hold about you

- Request access to your personal information

- Request correction of inaccurate or incomplete information

- Withdraw consent to our collection or use of your information (subject to legal limitations)

- File a complaint with the Office of the Information and Privacy Commissioner of Alberta

To exercise any of these rights, please contact us at: [email protected]

10. SECURITY SAFEGUARDS

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encrypted communications (HTTPS), restricted access to client data, and use of reputable third-party platforms with their own security programs.

While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We encourage you to use secure networks when communicating sensitive information.

11. CHILDREN'S PRIVACY

Our Services are intended for business clients and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted to our website with an updated effective date. Continued use of our website or Services following posting of changes constitutes your acceptance of the revised Policy.

13. CONTACT US

For privacy-related inquiries, access requests, or complaints, please contact:

Edge Strike Design Ltd.

Email: [email protected]

Website: www.edgestrike.ca

Calgary, Alberta, Canada

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta at www.oipc.ab.ca.